Return, Refund & Reprint Policy
At Hustle DTF Transfers, we are committed to providing high-quality products and exceptional service. Please review our policies carefully before making a purchase. These guidelines apply to all our DTF Transfers, customized goods, and other products.
Return Policy
Returns are only accepted for customized and printed products produced by Hustle DTF Transfers, including:
✔ Digital Marketing Goods
✔ Apparel
✔ Promotional Products
To qualify for a reprint, the product must be returned within 10 days of receiving your order. We do not accept returnsfor non-custom items or DTF Transfers.
Refund Policy
🚫 No Refunds on Digital Products.
✔ Reprints are available for misprints or quality issues.
✔ Refunds are only issued for DTF transfer orders that were processed in error and canceled immediately via email.
Non-Refundable Items:
Products that meet approved production standards or were made using customer-approved artwork are non-refundable.
✔ Printed & Customized Products: A reprint may be issued if a DTF Transfer product has a verified defect such as incorrect colors (specific to plastisol ink) or other production errors.
✔ Low-Quality Uploads: Refunds will not be provided for DTF/UV Transfers if the file uploaded was of poor qualityor incorrectly formatted.
Reprint Policy
We offer reprints under the following conditions:
✔ Print Quality Issues: If a product has defects such as adherence issues or improper finishing, a reprint will be issued at no additional cost after the item is returned.
✔ Artwork Requirements: Reprints will not be issued for issues caused by low-quality or improperly formatted artwork submitted by the customer.
✔ Management Approval: Reprints requested for reasons other than print quality (e.g., size errors, design modifications) require management approval and may incur additional costs.
DTF/UV Transfer Policy
When ordering DTF/UV Transfers, please keep the following in mind:
✔ Artwork Guidelines: Your artwork must meet our specifications. Refunds or reprints will not be issued for low-quality files.
✔ Durability: Proper application and care are required to maintain transfer quality. We are not responsible for issues caused by improper use.
✔ Color Variance: Slight color differences due to digital printing are normal and do not qualify for refunds or reprints.
Important Notes
✔ Custom Orders: Custom items may require additional production time. Refunds and reprints follow the same policy upon order completion.
✔ Damaged or Lost Shipments: If your shipment is damaged or lost by the carrier, contact us immediately for assistance.
✔ Holiday & Climate Delays: Shipping delays caused by holidays, weather conditions, or carrier disruptions are beyond our control and do not qualify for refunds or reprints.
How to Request a Refund, Reprint, or Return
To submit a request, please contact us at hustledtftransfers@gmail.com within 10 days of receiving your order.
📩 Include:
✔ Your order number
✔ A description of the issue
✔ Clear photos of the product defect (if applicable)
We appreciate your business and thank you for choosing Hustle DTF Transfers! Your satisfaction is our top priority. 🚀🎨🔥